How can we help in managing your Account?

Creating an account

In order to shop with us, a customer needs an account. If you are a first-time customer shopping with us, kindly follow the procedure here to create the account:

Creating an account will open gateways to the following:

  1. You can check your new and previous orders
  2. You can request returns and/or exchanges for your received orders
  3. You can update your personal information
  4. You can change your password
  5. You can sign up for our reward schemes and be reminded of all the exciting promotional schemes and seasonal sales.

If you are unable to login to your account:

In case you have entered the incorrect Email ID while signing up for the first time:

When you enter an incorrect email address while creating the account for the first time, no confirmation email will be received by you and the attempt to sign in the next time will fail if as the details cannot be recognized.

When facing the above mentioned problem, kindly write an email to us or contact us on Chat with your name and email ID so and we would resolve the problem for you.

In case you have forgotten your password:

Forgot your password? No problem. Just enter the details of your email address here, and we will contact you with the procedure to reset the password on that email address.

In case you don’t receive the email to reset the password in your inbox, kindly check your spam / junk box within 2 hours.

Alternatively, you can email us or contact us on Chat with your name and email ID, and we would reset the password for you.