We, at “LittleTags Luxury”, are committed to protecting your personal data and privacy when you use our website http://www.littletagsluxury.com , interact with us via social media platforms or purchase products from our Products .

This Privacy Policy explains the following:

  1. What information will be collected from you?
  2. How we intend to use the information we collect about you?
  3. Whether your information will be shared with any third-parties?
  4. How you can limit the use of your information by instructing us?
  5. How are we safeguarding your privacy?
  6. What are the cookies used on our Website and how you can reject those cookies?

INFORMATION ABOUT US

M/s Sparsh India Couture (hereinafter “LittleTags Luxury”, “we”, “our”, “us”) is responsible for protecting your personal information as the data controller. We have our registered office at Second Floor, Plot No. 165, FIE, Patparganj, New Delhi – 110092, India; and our registered GST number is 07ANMPB2836N1ZQ.

We assure you that your information will be used only in accordance with this Privacy Policy (as amended from time to time), or as otherwise permitted by law. By agreeing to use our Website, or interacting with us via social media, or by submitting information to us, you have consented to the collection, use and sharing of the personal information shared by you in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you must not use our Website, interact with us on social media or submit your information to us.

If you have any questions or requests on how your personal information is being used, kindly Contact us.

WHAT INFORMATION DO WE COLLECT?

  1. While you create an account on our Website, you are required to provide us details about your name, billing address, delivery address, your email address, telephone number and password. We may also collect information about you when you enter into promotional campaigns, competitions or any prize-draws hosted on our Website. Any personal data collected will be used by Little Tags Luxury to contact you via phone, SMS or email for marketing and to deliver certain updates for services or information you have requested.
  2. We may also collect information about the usage of our Website, the items stored in your Shopping Bag, and the links you click on our Website in order to help us improve and customize your shopping experience with us.
  3. While placing an order, you will also be required to enter your credit/ debit card details (unless payment is done via mobile payment wallets, bank transfer or cash-on-delivery).

We guarantee that your payment and personal data will always be kept 100% confidential. All personal data is securely encrypted and protected with SSL (the industry standard for securing data on websites). You can confirm SSL being used on our website by looking for the small padlock symbol on your webpage (check the bottom or top corners). Additionally, our website address will show an additional "S" after http:// when SSL is enabled to indicate the protection of your data. We never see or store the details of your credit card on our website as all the payment cards are processed by our Bank, and not by LittleTags Luxury.

PROTECTING YOUR INFORMATION

We have efficient security systems within our physical facilities to protect the loss, misuse or alteration of information that you have provided us on our Website. In case you want to access the information collected from you, kindly Contact us.

WHO MIGHT WE DISCLOSE YOUR INFORMATION TO?

We may disclose your information to our employees, our subsidiaries, affiliated companies and any successors in title to our business, for the purposes listed above.

We assure you that your information will not be disclosed to any third party apart from those mentioned above, except under the following limited circumstances:

  1. We may disclose your personal information to thoroughly vetted service providers and agents who operate certain elements of our Website, and process data generated on our behalf. These may include businesses providing technology services such as cloud computing for our services, email distribution partners and business partners who are engaged in delivery fulfilment services.
  2. We may also provide your information to thoroughly vetted customer service agencies who conduct research and analysis services on our behalf, so as to improve the services provided by us. If you consent, we or our agents (acting on our behalf) may contact you by post, email, text message or telephone to ask for your feedback and comments on our services.
  3. Any disclosures made in any modes as stated above shall be under strict contractual arrangements, and will be carried out in accordance with the law.
  4. We may also use aggregate information collected from you, and statistics to monitor the usage of our Website, so as to enable us to provide our customers better and more efficient services. Such aggregate information may be shared with thoroughly vetted third-party organizations. The aggregated data and statistics will not include any information that can identify any individual.
  5. Your information may also be shared with our auditors, contractors or advisors who provide us those services for our business purposes.
  6. We assure you that your information is not sold, rented or passed on to any third parties for marketing purposes. We also do not collect your credit/ debit card details. All the financial transactions take place directly and securely with our payment handling provider.

In case you believe that your details are incorrect, you can amend your details by logging onto your account on the `Sign In` section on our Website, or you can Contact us.

CHANGES TO OUR PRIVACY POLICY

We amend our Privacy Policy from time to time, and all the changes are posted on this page. Whenever necessary, those changes shall be notified to you by email.

HOW DO WE USE YOUR INFORMATION?

We use the information collected from you for the following purposes:

  1. To offer and improve the services provided to you on our Website.
  2. To update our records, and generally maintain your account with us.
  3. To process orders, deliver Products, process payments and refunds and generate statements.
  4. To communicate with you about your orders.
  5. To keep a record of all the correspondence and contact details, if you contact us.
  6. For our statistical or survey purposes to improve our Website, blog and our services to you.
  7. To prevent or detect fraud or abuses on our Website, and to enable thoroughly vetted third parties agencies to carry out technical, logistical or other functions on our behalf.
  8. To contact you by email, post, or telephone in order to ask you for feedback and comments on our services.
  9. Interact with you on social media platforms (see below).
  10. To notify you by email of our Products, promotions, competitions, sales and special offers that may be of interest to you, unless you ask us not to.

In case you stop using our Website, we may continue to use and disclose your personal information in accordance with this Privacy Policy, and in accordance with the law.

If you wish us to remove you from our email mailing list or registration database, and stop contacting you with information in connection with the Website, or our Products and services, please send us an email using the contact details in the Contact us section of our Website, including your full name and the email address used while accessing or ordering from our Website

SOCIAL MEDIA PLATFORMS

The information we collect from you during our interaction on our social media platforms will depend on your personal settings. We will have access to all the public information you have disclosed on those platforms. We may also be able to access information that others share with you on those platforms (according to their personal setting).

The information collected from you from your social media platforms will include, but not limited to, your profile picture, gender and username. We will interact with you as per the rules and regulations of those social media platforms, and are not responsible for how those platform owners collect, use or handle your data.

If you want us to stop interacting with you on any social media platform, kindly Contact us

NEWSLETTER

You may opt-out of receiving our newsletters sent to your email, by ticking the appropriate box during registration. In case you do not wish to create an account with us, but would like to subscribe to our newsletter, you can sign up separately by sharing your details on our newsletter service signup page on our website.

If you wish to unsubscribe from our newsletter service or any other update to which you have subscribed, please:

  1. Email us at [email protected] with the word "Unsubscribe" as the subject line. Otherwise, kindly contact our customer services team on +91-8447822222.
  2. Click on "Unsubscribe" at the bottom of any email we send you; or
  3. Log into "Sign In" on the Website and edit your account details.

Your unsubscribe requests will be processed in up to 5 business days.

COOKIES

A cookie may be used in the processing of your personal data. A cookie is a text file stored on your computer by our Website. A copy of this text file is sent to your computer by our Website whenever you visit our Website. Cookies are used to identify you, personalise your experience, and to keep the Products selected by you in your Shopping Bag. The following information may also be collected when you visit our Website:

  1. The qualified domain name from which you accessed our Website, or alternatively, your IP address;
  2. The date and time you accessed each page and link on our Website;
  3. The URL of any webpage from where you accessed our Website; and
  4. The web browser used by you to access our Website.

This information is used to improve our Website, and enable us to know which pages or Products are popular, and have caught attention of the most shoppers. You can turn off the collection of cookies by looking at the ‘Help’ menu of your browser. However, if you do not accept cookies from our Website, it may affect your user experience, and you may be unable to purchase Products from our Website.

LINKS TO OTHER SITES

We may, from time to time, make certain links of other websites, and services provided by third parties available on our Website. In order to access those third-party services, kindly visit those external links and deal with them directly. Please note that third-party websites will have their own privacy policies, and we will not be held responsible or liable for any information shared with those websites. The third-party links are only provided for the convenience of our visitors and users, and they will be independently held responsible for the information collected by them.

CONTACT

If you have any questions, comments or requests regarding this privacy policy, please contact us at  [email protected] and we will be happy to answer them.

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