How can we help with your Billing and Payments?

What payment methods do you accept?

Currently, we accept most major credit and debit cards, such as:

1. American Express
2. Visa
3. Master Card
4. Maestro
5. RuPay

We also accept other modes of payments (mobile wallets, Bank transfers, COD etc.) such as:

1. Google Pay
2. Paytm
3. Phone Pe
4. Bank Transfers ( contact us by Chat or by phone for more details)
5. Cash on Delivery

Please note that in case of return of products, the refund amount would not be credited to your bank account or mobile payment wallet, but instead will be directed to your Little Tag Luxury Wallet in the form of store credit which will be valid for a period of 6 months.

What currencies do you accept?

LittleTags Luxury currently accepts payment in the form of:

1. Indian Rupee (INR)
2. British Pound (GBP)
3. U.S. Dollar (USD)
4. Euro (EUR)

You can view the price of your items in different currencies by changing the ‘Currency setting’ available right at the top of our website.

What is the CVV and how do I find it?

The CVV (sometimes called the CVD or CVV2) is a feature to give you increased protection against credit card fraud online.

1. American Express 
   The CVV or Security Code is the last 4 numbers printed on the front of the card above the card account number.
2. Visa/Master Card
   The CVV is the last 3 numbers printed on the signature strip on the back of the debit/credit card.

What is OTP?

Once you have entered your card details, you will receive a text message from your Bank containing the OTP (One Time Password) to complete the transaction.

What is a billing address?

Your billing name and address are the ones that you used when registering with your bank. You can find the details on your monthly credit card or bank statements.

As a security measure, your bank needs this information to be entered correctly by you.

When we process your order, and charge your card, your bank asks us to verify the address that your card is registered to in order to make sure it really is you. (This is instead of entering your PIN)

Why is my card declined?

Your debit/ credit card may have been declined for either of the following reasons:

1. You have entered the wrong digits and information.
2. You have entered the wrong date or security code (CVV).
3. You have entered the wrong OTP.
4. The name and address entered does not match the details submitted with your Bank.
5. Your Bank has declined the transaction for security reasons.
6. There are not enough funds in your Bank account or mobile payment wallet to cover the payment of the order.

Kindly contact your credit card provider or Bank immediately to get the requisite information on why your payment was declined. You can contact us informing the details of your problem, and we assure you to reserve your order for 24 hours, within which you can place the order again.